Terms of Service

By accessing or using GoVisaSpain's website and services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, you may not use our services.

These terms constitute a legally binding agreement between you and GoVisaSpain.

What We Provide

GoVisaSpain provides visa application assistance services, including:

• Application form completion and review
• Document preparation and verification
• Submission to appropriate consulates
• Status tracking and updates
• Customer support throughout the process

What We Don't Guarantee

We do not guarantee:

• Visa approval - final decisions are made by consular authorities
• Specific processing times - these are subject to consulate schedules
• Entry into Spain - visa approval does not guarantee entry

Accurate Information

You agree to:

• Provide accurate, complete, and truthful information
• Submit genuine documents and supporting materials
• Notify us immediately of any changes to your information
• Comply with all applicable laws and regulations

Prohibited Activities

You agree not to:

• Submit false or fraudulent information
• Use our services for illegal purposes
• Interfere with or disrupt our services
• Attempt to gain unauthorized access to our systems
• Violate any laws or regulations

Service Fees

Our fees cover professional services and do not include government visa fees, which are paid directly to consulates. All fees are clearly disclosed before payment.

Refund Policy

• Service fees are refundable if we make an error that leads to visa denial
• Government fees are non-refundable as per consulate policies
• Refunds must be requested within 30 days of service completion
• Changes or cancellations may incur processing fees

Payment Terms

Payment is due upon service agreement. We accept major credit cards and secure online payments. Late payments may result in service delays or suspension.

GoVisaSpain's total liability shall not exceed the amount paid for our services. We are not responsible for:

• Visa denials based on consular decisions
• Changes in immigration laws or policies
• Travel disruptions or cancellations
• Third-party actions or decisions
• Force majeure events beyond our control

All content on our website, including text, graphics, logos, and software, is owned by GoVisaSpain or our licensors and is protected by copyright and trademark laws.

You may not copy, modify, distribute, or create derivative works from our content without express written permission.

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these terms by reference.

By using our services, you consent to the collection, use, and disclosure of your information as described in our Privacy Policy.

Service Termination

We may terminate or suspend your access to our services at any time if you:

• Violate these terms of service
• Provide false or fraudulent information
• Engage in prohibited activities
• Fail to pay required fees

Effect of Termination

Upon termination, your right to use our services ceases immediately. Completed applications will continue to be processed, but no new services will be provided.

These terms are governed by the laws of the United States. Any disputes arising from these terms or our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

You waive your right to participate in class action lawsuits or class-wide arbitration.

We reserve the right to modify these terms at any time. We will notify you of material changes by posting the updated terms on our website and updating the "Last updated" date.

Your continued use of our services after changes are posted constitutes acceptance of the new terms.

If any provision of these terms is found to be unenforceable, the remaining provisions will continue to be valid and enforceable to the fullest extent permitted by law.

For questions about these terms of service, please contact us: