Privacy Policy

Personal Information

We collect personal information that you provide to us when applying for a visa, including:

• Full name, date of birth, and nationality
• Passport information and travel documents
• Contact information (email, phone, address)
• Travel plans and visa application details
• Financial information for visa requirements
• Supporting documents as required by visa type

Automatically Collected Information

When you use our website, we automatically collect:

• IP address and device information
• Browser type and version
• Pages visited and time spent on site
• Referral sources and search terms

We use your personal information to:

• Process your visa application and communicate with consulates
• Provide customer support and application updates
• Verify your identity and prevent fraud
• Comply with legal and regulatory requirements
• Improve our services and website functionality
• Send important notifications about your application
• Provide marketing communications (with consent)

Authorized Sharing

We may share your information with:

• Spanish consulates and embassy officials for visa processing
• Authorized government agencies as required by law
• Third-party service providers who assist with our operations
• Legal authorities when required by court order or law

We Do Not Sell Your Data

We never sell, rent, or trade your personal information to third parties for marketing purposes.

We implement industry-standard security measures to protect your data:

• SSL encryption for all data transmission
• Secure servers with restricted access
• Regular security audits and monitoring
• Employee training on data protection
• Secure document storage and handling
• Regular data backups and recovery procedures

We retain your personal information for the following periods:

• Application data: 7 years after visa processing completion
• Customer service records: 3 years after last contact
• Website analytics: 26 months from collection
• Marketing data: Until consent is withdrawn

You have the following rights regarding your personal data:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your data (subject to legal requirements)
• Portability: Receive your data in a structured format
• Consent Withdrawal: Withdraw consent for marketing communications
• Objection: Object to certain types of data processing

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Provide personalized content and advertisements
• Enable essential website functionality

You can control cookie settings through your browser preferences.

Your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses and adequacy decisions.

Our services are not intended for children under 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our services constitutes acceptance of the updated policy.

If you have questions about this privacy policy or wish to exercise your rights, please contact us: